How does Credo work?

We take a high touch approach to helping you hire the right marketing provider for your business’s goals and needs.

We:

  • discuss your project with you via an introductory phone call,
  • create a project scope together,
  • and match and schedule you with providers from our network who meet your qualifications.

Then you have conversations with them and decide who to hire. And if you decide to hire someone we didn’t refer you to, that’s totally fine!

You can read the full processĀ here.

Who manages my relationship with who I hire through Credo?

When you hire a Credo Pro, you work directly with them to achieve your goals. Credo does not manage client and pro relationships.

How much does Credo cost a business looking to hire?

Credo costs you nothing beyond what you pay your pro. You pay nothing to Credo directly.

Credo makes its revenue from the marketing agencies and consultants to whom we refer people like yourself. We constantly ask for feedback from those who have hired agencies, and if their rating goes below a 4.5 out of 5 stars, we deprioritize them and then remove them from our network if they fail to improve.

Network questions

So, are you an Upwork competitor?

Not really. Upwork exists to list any freelancer who wants to sign up and there is no quality control. You’re forced to wade through a lot of “applications” for your project, which makes it very hard and time consuming to pick.

We hand-select up to three pros for you to begin conversations with once your project has been discussed with our team, and we only list senior consultants and experienced agencies who have proven that they do great work and have experience with what you specifically need.

How are providers on Credo vetted?

All providers on Credo have been through a vetting process that involves the following steps:

  • Culture call to assess professionalism, fit, and demeanor;
  • Application and review of work quality and professionalism;
  • Recommendation from at least one verified client.

Read about the full process here.

How matching works

How are businesses matched with providers?

We match every client (looking to hire) with marketing providers within the Credo network who:

  1. Specialize in the kind of work you need
  2. For the kind of business that you are, and
  3. Who work with the level of budget you have.

Matching is done manually by a Credo hiring specialist based off what we know about your project. The matched pro is asked to review your information and only accept if they believe they can drive great results for your business within the boundaries of your project.

Can you match me with a marketing company in my local area?

We believe that great work can happen from anywhere, and restricting your search to a specific location often does not make sense.

If the right provider is located in your area and you prefer someone local, we will happily introduce you to them. But, we cannot guarantee this and if someone in your local area is a requirement then we most likely will not be able to help you.

Questions about Credo

What’s Credo’s backstory?

Credo began in 2013 to solve the problem we found of marketers at businesses not knowing who was best to hire for the engagement they needed. Our founder, John, came across quite a few friends and colleagues who had hired an agency who at best did not move their traffic and business forward, and at worst the client was worse off than before working with the marketing company.

Credo’s goal is to help great businesses hire great vetted digital marketing providers who are professional and do industry-leading work that gets industry-leading results.

Who’s behind Credo?

Credo is run by a team mostly based out of Denver Colorado. Our founder John is a veteran SEO specialist and former in-house head of marketing for a few rentals brands in the Zillow Group portfolio of brands.

You can see our current team here.

How does Credo make money?

Credo is paid retainer fees and commissions from the listed marketing providers who have been vetted and approved to join the Credo network.

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