As an agency owner, consultant, or freelancer you’ve likely worked with account managers at some point in your career. Maybe you even started as one.
I’ll be honest – I often think account managers are unnecessary in agencies and think that having them does more harm than good for client relationships 99% of the time.
So I recorded this video to talk about dealing with account managers, how you can hire the right kind of consultants who can also manage clients, and what to do if your consultants are currently not talking with clients and instead going through account managers.
In this video I cover:
- Why agencies often have account managers
- Some examples of agency work done well without account managers
- How to involve your consultants in client calls if you do have account managers
- Why I think some agencies are so good at growing entrepreneurs
As I said, it’s a private video and you need the password CredoPlus! to access it.
Enjoy, and I’d love to hear what questions you have about sales that I can address for you!