Sometimes when doing work for clients, they ask you to do work that is outside of the scope of your project. What do you do?
In this week’s video, I go deeper into some of the strategies I have devised to keep scope creep like this from happening. These include:
- Making sure that you have a contract signed that outlines the scope of work (and the contract template has been approved by a lawyer). No contract, no work.
Explain to them what was agreed upon and how you have delivered to that. Make sure you built in a set number of review cycles. This is the most common area that clients try to get more.
If they keep asking, tell them that you have completed the work done (if you have indeed) and are happy to get them a new scope and statement of work for them to sign if they would like to continue.